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GC 3.0SDR AS A SERVICE

Outsourced SDR Services for B2B Tech Companies

An outsourced SDR does the prospecting your account executives have no time for: researching the accounts you want, starting conversations with the people who sign and qualifying them before a sales call. Growth Cab provides outsourced SDRs to B2B tech companies with deals of $50,000 or more: trained business developers who work your accounts on LinkedIn and email.

You approve accounts and messagesLinkedIn + emailPipeline from day 32
MEETINGS WE BOOKED1,380 · 25 CLIENTS
69.6%of 1,380 booked B2B sales meetings took place. The sooner the meeting, the more of them happen.
0 to 2 days96 meetings85.4%
3 to 7 days308 meetings77.6%
8 to 14 days381 meetings70.1%
15 to 30 days320 meetings60.3%
More than 30 days159 meetings58.5%
Share that took place, by days from booking to meeting, September 2024 to September 2026Read the study
400+B2B clients served since 2022
10,000+qualified opportunities opened
23%average close rate
$500M+pipeline generated for clients
/ DEFINITION

What Is an Outsourced SDR?

Providers use different names for the same work. Pin down the job first.

THE SHORT ANSWER

An outsourced SDR is a sales rep employed by a provider to prospect your target accounts: research, first contact, follow-up and qualification. Qualified buyers go to your account executives. Buy the whole function this way, with people, data and outreach setup included, and the market calls it SDR as a service or SDR outsourcing.

SDR OUTSOURCING

Hand the top of the funnel to a provider

Account research, first touches, follow-ups and qualification move to an outside team. Your account executives step in once a buyer is qualified.

SDR AS A SERVICE

Buy the function, with everything around it

The provider brings the reps, their management, the data and the sending setup. You bring the offer, the target market and the people who close.

SDR OR BDR

Two titles, one role

Most proposals use SDR (sales development representative) and BDR (business development representative) for the same job. Where a company splits them, inbound follow-up goes to the SDR and outbound prospecting to the BDR.

Outsourced sales development is the umbrella term for buying either role. At Growth Cab, trained business developers embedded in your team do the work, on LinkedIn first and email second.

/ THE WORK

What Our Outsourced SDRs Do for You

Six jobs, all visible to you, and nothing goes out before you approve it.

  1. 01

    Map the accounts you want

    Your best customers show which companies to go after next. We turn them into a named account list and find who signs in each one, with the method from our guide to building a B2B lead list.

  2. 02

    Research before the first touch

    Every account and every person gets read before anyone writes. Changes such as new leadership or fresh funding decide when a message has a reason to arrive.

  3. 03

    Give each buyer one reason to talk

    The opening starts from a problem the buyer already has. Emails go through the swap test from our cold email agency guide: if another prospect's name fits just as well, the email stays unsent.

  4. 04

    Run the conversations

    LinkedIn first, email second. People on our team write, send and follow up every message.

  5. 05

    Handle what comes back

    A person on our team reads every reply and answers it, objections included.

  6. 06

    Qualify, book and brief

    Fit decides the booking: a buyer outside the approved wishlist gets no meeting. Those who fit arrive in your calendar with a brief, so your closer knows who is coming and why.

/ COMPARE

Outsourced SDR vs In-House SDR

Both can work. They differ on how soon pipeline starts, who carries the management load and what you keep at the end.

An in-house SDR compared with an outsourced SDR team from Growth Cab
QUESTIONIN-HOUSE SDROUTSOURCED SDR (GROWTH CAB)
Time to first pipelineRecruiting, onboarding and ramp all happen before the first qualified meeting.Pipeline typically starts filling from day 32 to day 47 of the program.
Who hires, trains and managesYour team, with a sales manager who has hours to coach.Growth Cab, with your sign-off on accounts and messages.
Data, tools and sending setupYou choose, buy and configure each one.We run account selection, enrichment and the sending infrastructure, kept apart from your primary domain.
Product knowledgeBuilds up inside your company over the years.Built from your input and approvals. The main risk to manage in month one.
What you keep at the endEverything, as long as the rep wrote it down.Everything we build: lists, enrichment logic, sequences and sending infrastructure.
Best whenYour outbound motion is proven and you want a long-term owner inside the company.You want pipeline from named accounts soon, and nobody has yet proven which accounts and messages work.

What drives the cost of each option

An in-house SDR

  • Salary, commission and benefits
  • Recruiting time and fees
  • Data, sales tools and sending infrastructure
  • Manager hours spent coaching
  • The months before a new hire produces pipeline

The salary alone understates the real number.

SDR outsourcing

  • How many SDRs work your account, dedicated or shared
  • The markets, languages and channels covered
  • Whether data, enrichment and sending infrastructure are included
  • How qualification is defined and reported

Compare the cost of each opportunity your sales team accepts. Our provider scorecard puts both options on one sheet.

You can also run both: outsourced SDRs on a new market or segment, in-house reps on the accounts they know.

/ ENGAGEMENT MODELS

How Outsourced Sales Development Is Staffed

An outbound sales agency usually sells one of these models. Ask which one before you compare anything else.

DEDICATED

Dedicated SDRs

One or more reps work only your accounts, so they learn your market and keep conversations consistent.

FITS WHENDeals of $50K or more, where every buyer conversation counts.

SHARED

Shared SDR pool

Reps split their week across several clients. Quick to start, harder to see who works your accounts.

FITS WHENSimple offers where coverage matters more than message quality.

PAY PER MEETING

Pay per booked meeting

The provider earns a fee per meeting. Without a written definition of fit, the incentive favors volume.

FITS WHENSmall deal sizes, where almost any conversation has value.

FULL SALES TEAM

Outsourced sales team

The provider also runs discovery calls and closes deals, so the buyer relationship sits outside your company.

FITS WHENYou have no one in-house who can sell, and no plan to hire soon.

SOFTWARE

AI SDR tool

An AI agent finds accounts, writes drafts and can send them. A person on your team must still own each live conversation, as our AI SDR guide explains.

FITS WHENA person on your team can review output and handle replies daily.

GROWTH CAB

Dedicated business developers

Our business developers are embedded in your team. They do not juggle forty accounts from a shared pool, and you know who is talking to your buyers.

FITS WHENYou sell $50K+ contracts to decision makers you can name.

What a dedicated BDR looks like in the numbers

Dashboards as published in each case study. If all you need is qualified meetings booked in your calendar, without a sales development function around them, our appointment setting service is the simpler option.

/ RESULTS

Outsourced SDR Results by Client

Four B2B companies, four different buyers. Every figure comes from the client's published case study.

Ennova Research

Innovation and R&D, Venice, Italy

REACHEDC-suite and senior leaders in innovation, operations and digital transformation

33qualified opportunities$10.4M+pipeline23%close rate

December 2025 to April 2026One dedicated BDR, meetings across 10+ industries

Read the Ennova case study

Digital360

Digital transformation, Milan, Italy

REACHEDCMOs, Heads of Marketing, SEO Managers and Brand Managers at enterprise companies

78qualified opportunities$3.7M+forecast pipeline27%close rate

July 2025 to April 2026Meetings at 75 companies in 15+ industries

Read the Digital360 case study

Jobtome

Recruitment tech, Zurich, Switzerland

REACHEDSenior HR and talent acquisition leaders at enterprise brands

51qualified opportunities$1.1M+pipeline33%close rate

4 monthsLogistics, insurance, healthcare, consumer goods and eyewear

Read the Jobtome case study

TendersTool

Public sector intelligence, Madrid, Spain

REACHEDPublic sector sales and business development leaders in Italy

25qualified opportunities$700K+pipeline18%close rate

90 days, starting from zeroTwo BDRs, 25 companies across 8 industries

Read the TendersTool case study

These four sit inside a bigger record: 400+ B2B clients since 2022, 10,000+ qualified opportunities, a 23% average close rate and $500M+ in pipeline. Every client story is on the case studies page.

“Working with Growth Cab is easy: they deliver meetings with on-target prospects within the agreed timelines.”
Andrea MonaciCMO, Ennova
/ PROCESS

How Our SDR Outsourcing Works

Setup first, then conversations. Here is what happens between kickoff and day 90.

  1. 01

    Fit call

    We check whether outbound can pay back at your deal size, with your buyers. If it cannot, we say so.

  2. 02

    Wishlist and buyer map

    Target companies first, then the people inside them who sign. Nothing moves until you approve the list.

  3. 03

    Messages

    Each buyer type gets its own opening, built on a problem they already feel. You sign off before the first send.

  4. 04

    Outreach

    Business developers start conversations on LinkedIn, follow up by email and sort every reply by fit.

  5. 05

    Meetings and pipeline

    Buyers who fit get a meeting in your calendar, with a brief. Your team runs the call and closes.

THE FIRST 90 DAYSDAYS FROM KICKOFF
  1. First weeksWishlist, buyer map and messages, approved by you. Outreach starts.
  2. Day 32 to 47When pipeline typically starts filling.
  3. Day 90The first meetings should have turned into a repeatable pattern.

What to judge in month one

  • Wishlist and buyer map approved
  • Messages live on LinkedIn and email
  • Sending on domains kept apart from your company domain
  • Replies from the right people, and what they say

What to judge in month three

  • Meetings held, and how many matched your target
  • Opportunities your sales team accepted
  • Pipeline opened from those opportunities
  • Which segment and which message produce meetings

For Ennova, the campaign dashboard tracks 33 meetings from December 2025 to April 2026, 21 of them in the first two months.

/ METRICS

Which Metrics Show an Outsourced SDR Team Is Working?

Activity numbers are easy to inflate. Record each stage on its own, for the same accounts and the same period, as our B2B Outbound Evidence Standard sets out.

  1. 01ContactedA first message was received.
  2. 02RepliedThe buyer answered, for or against.
  3. 03Meeting bookedA time is in the calendar.
  4. 04Meeting heldThe call happened with a buyer who fits.
  5. 05Opportunity acceptedYour sales team calls it a real deal.
  6. 06PipelineThe value of accepted opportunities.
  7. 07RevenueSigned contracts.
WHAT HAPPENED TO 1,380 BOOKED MEETINGS25 CLIENTS · 2024 TO 2026
  • 69.6%Took place
  • 14.6%No-show
  • 11.0%Rescheduled
  • 4.7%Cancelled

25.6%of meetings did not happen at the planned time, counting no-shows and reschedules together.

92.9%of the meetings that took place were with prospects who matched the client's target.

11.5 dayswas the median gap from booking to meeting. Only 32.0% were scheduled within a week.

1,380 B2B sales meetings booked by 11 Growth Cab business developers for 25 clients, September 2024 to September 2026, mostly Italian and European companies. Full method and data in our B2B meeting show rate study.

Numbers to ask for every month

  • Meetings held, next to meetings booked
  • The share of held meetings that matched your target
  • Opportunities accepted by your sales team
  • Pipeline value and close rate

Meetings set within 2 days of the booking took place 85.4% of the time, against 58.5% when the date was more than 30 days out. Ask your provider how far ahead it books.

Numbers that prove little on their own

  • Emails sent and connection requests
  • Open rates, which do not reliably show deliverability
  • Booked meetings with no figure for held meetings

Useful to spot problems. They do not show pipeline.

/ HOW TO CHOOSE

How to Evaluate Outsourced SDR Companies

Six checks for every proposal. The answers show which outsourced SDR companies build pipeline you can keep.

01

Results in a market like yours

Named clients, the buyers reached and what came out of it.

ASK FOROpportunities, pipeline and close rate by client.

02

Data quality

Lists built account first and verified before sending. Bad data drives bounces, and bounces hurt domains.

ASK FORHow contacts are found and verified.

03

Domain safety

Outreach from separate domains, never the one your company runs on. Our email deliverability consultant page lists the checks.

ASK FORAdmin access for you to every sending domain and mailbox.

04

The people on your buyers

Named business developers who write, send and answer, with a person on every live conversation.

ASK FORSample messages for your market.

05

Reporting and definitions

Every stage defined in writing before the start, from booked meeting to accepted opportunity.

ASK FORThe written definition of a qualified meeting.

06

Ownership and handover

Lists, sequences and domains belong to you from day one.

ASK FORA written handover plan, before you sign.

Red flags in an outsourced SDR proposal

  • A promised meeting count. To hit it, a provider has to push volume, and volume burns sending domains.
  • Outreach sent from your company's primary domain.
  • Reports built on emails sent and open rates.
  • Pay per meeting with no written definition of fit.
  • Sample messages that still read fine after you swap in another prospect's name.
  • No named person who owns replies from your buyers.
  • First meetings promised within days of signing.

Email in the mix? Our cold email agency guide covers domain ownership and spam rates.

/ RISKS

SDR Outsourcing Risks and How to Reduce Them

Outsourcing moves the first conversation with your buyers outside your company. Six risks, each with its control.

01

Thin product knowledge

An outside rep starts with less context than your team.

THE CONTROLApprove the positioning and messages, and share what you hear on sales calls. GTM Consulting clients also get 2 sales calls reviewed by us every month.

02

Off-brand messages

Generic copy at volume shapes how buyers see you.

THE CONTROLSample messages before launch, the swap test and a person on every reply.

03

Burned domains

Aggressive sending can damage the domain your company uses every day.

THE CONTROLSeparate sending infrastructure and a pacing plan.

04

Meetings that never happen

In our study, 14.6% of 1,380 booked meetings ended in a no-show.

THE CONTROLBook slots in the next few working days and confirm every C-level meeting, where the no-show rate was 18.9%.

05

Rented pipeline

If only the provider knows how your pipeline is made, it stops when the contract does.

THE CONTROLOwn the domains, lists and sequences from day one.

06

Qualified on paper only

A loose definition fills the calendar and wastes your closers' time.

THE CONTROLA written fit rule tied to your wishlist. In our study, 92.9% of held meetings matched the client's target.

Timing and no-show data by lead time, weekday and seniority: our B2B meeting show rate study.

/ FIT

Who Our Outsourced SDR Services Are For

Every qualified buyer takes research and real conversations. That effort pays back on contracts of $50,000 or more.

A good fit

  • You sell B2B tech on contracts of $50,000 or more, with product-market fit behind you.
  • Your buyers hold manager or executive titles at companies you could list today.
  • Prospecting eats the hours your account executives should spend closing.
  • You want buyers in a new country or segment, in the US or Europe.
  • You want proof that outbound works before you hire SDRs of your own.

Not a fit

  • Deals that average under $50K.
  • An offer that has not found product-market fit. Outreach only spreads that problem faster.
  • A scorecard that counts booked meetings and nothing after them.
  • No one free on your side to run the calls and follow up within days.

Product launches for SaaS companies work below $50K: the Maildoso launch reached 50,000 SaaS founders in 7 days. See our LinkedIn lead generation agency page.

/ FAQ

Outsourced SDR FAQ

Eight questions B2B teams ask before they hand sales development to a provider.

Ask us directly

What is an outsourced SDR?

Outsourced SDRs are sales development reps on a provider's payroll who work your target accounts. They handle account research, first messages, follow-ups and qualification, then hand each qualified buyer to your account executives. At Growth Cab, trained business developers do this on LinkedIn and email for B2B tech companies whose deals run $50,000 or more.

What is SDR as a service?

SDR as a service means buying the whole sales development function instead of building it. The provider supplies the reps, their management, the data and the outreach setup, and you supply the offer and the closers.

Is an outsourced SDR better than an in-house SDR?

It depends on what you already have. If nobody has proven which accounts and messages work, an outsourced team finds out faster, because it arrives with the method, the data and the sending setup. Once outbound works and you want a long-term owner, an in-house SDR makes sense, and Growth Cab hands over the lists, sequences and sending infrastructure so that switch is possible.

How long does it take outsourced SDRs to ramp up?

Expect a setup phase first: the target accounts, the decision makers and the messages all need your approval. On Growth Cab programs, pipeline typically starts filling between day 32 and day 47, and by day 90 the first meetings should have turned into a repeatable pattern.

How do you measure an outsourced SDR program?

Track each stage on its own: contacted, replied, meeting booked, meeting held, opportunity accepted and pipeline. Judge month one on setup and replies, and month three on held meetings and accepted opportunities. In our study of 1,380 booked B2B meetings, 69.6% took place, so booked meetings alone overstate results.

What drives the cost of SDR outsourcing?

The number of SDRs on your account, whether they are dedicated or shared, the markets and channels covered, and whether data and sending infrastructure are included. Compare providers on the cost of each opportunity your sales team accepts, plus the hours your own team still spends.

Can outsourced SDRs work alongside our in-house sales team?

Yes. A common split gives the outsourced team a new market, segment or product while your in-house reps keep the accounts they know. Agree who owns each account before launch, so no buyer hears from your company twice.

What should I ask outsourced SDR companies before signing?

Ask for results by client with names and numbers, the written definition of a qualified meeting, and who writes and answers the messages. Then ask who owns the sending domains, lists and sequences, and how the handover works. Our outsourced lead generation scorecard turns these questions into a worksheet.

/ APPLY

Put Outsourced SDRs on Your Target Accounts

Tell us your market, your deal size and the accounts you want. If outsourced SDRs can pay back on contracts like yours, we show you how the first 90 days would run. If they cannot, you hear it on the first call.

Apply to GC Contact us

Or write to success@growthcab.com