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Sales roles and motions

LinkedIn InMail

Federico DonatoneBy · Updated October 15, 2026
Definition

LinkedIn InMail is a paid LinkedIn message that lets you write to a member who is not one of your first-degree connections. InMail comes with LinkedIn's paid plans for job seekers, businesses, sales teams and recruiters, which include a monthly allowance of credits. Sales teams use LinkedIn InMail to reach decision makers before any connection exists.

How LinkedIn InMail works

A normal LinkedIn message only goes to people you are already connected with. InMail removes that limit, at a cost. Each InMail you send uses one credit from your plan.

  • Credits come with a paid plan and are added each month. The number depends on the plan.
  • LinkedIn gives the credit back when the recipient responds within the window its help pages state, so ignored messages are the expensive ones.
  • Members with an Open Profile can receive messages from anyone without using a credit.
  • Some members limit who can message them, so not every profile can be reached this way.
  • An InMail has a subject line and a body, like a short email, and lands in the recipient's LinkedIn inbox.

InMail vs connection request vs cold email

InMail is one of three ways to start a conversation with a stranger on LinkedIn or outside it. Each has a different cost and job.

InMailConnection requestCold email
Need a connection?NoNo, it asks for oneNo
CostPaid creditsFree, with sending limitsDomains and inboxes
Room for a messageSubject and full messageA short noteSubject and full message
Best forSenior buyers on a short listBuilding a network over timeFollow-ups and detail at scale

Many teams combine them: a connection request first, an InMail for senior buyers who do not accept, and email for the follow-up with the detail a buyer asked for.

How to write a LinkedIn InMail that gets a reply

  1. Use a subject that names something about them, such as their company, their new role or a post they wrote.
  2. Open with one fact about the person or the account, not with your company.
  3. Name the problem that fact usually creates, as a pattern you see in similar companies.
  4. Ask one small question that is easy to answer.
  5. Send it from the profile of the person who will own the conversation, and reply fast.

Keep it short enough to read on a phone without scrolling. An InMail that lists every service reads like a broadcast, and the recipient can tell it was not written for them.

From our workA like or a comment on your post is not buying intent. Read the context before you send an InMail to someone who engaged, as our guide to LinkedIn lead generation explains, and message only when there is a real reason to talk.

When InMail is worth the credits

Credits are limited, so spend them where a connection request is unlikely to work. InMail earns its cost with senior buyers who rarely accept requests from strangers, with accounts on a short target list, and right after a timing signal such as a new role or a funding round. Our guide to sales trigger events shows how to spot those moments.

Measure InMail like any outbound channel: replies, meetings booked, meetings held and opportunities accepted by sales. If replies come from peers and vendors instead of buyers, fix the list before you buy more credits. A LinkedIn lead generation agency can run the channel for you when nobody on the team has the hours to answer every reply.

Full guideLinkedIn B2B Lead Generation: Build a Buyer-to-Conversation System

LinkedIn InMail FAQ

Is LinkedIn InMail free?
Not usually. InMail uses credits that come with LinkedIn's paid plans, including its Premium, sales and recruiting plans. Members with an Open Profile can receive messages from anyone at no credit cost, and messages to your first-degree connections are always free.
What is the difference between InMail and a LinkedIn message?
A regular LinkedIn message can only go to your first-degree connections and costs nothing. An InMail can go to members you are not connected to and uses a paid credit. Both land in the same LinkedIn inbox.
Is LinkedIn InMail better than cold email?
Neither is better on its own. InMail reaches senior buyers whose email address you cannot verify and shows your full profile, but credits are limited. Cold email scales further and carries detail well, so most outbound teams use both on the same accounts.

Related terms

SDRAn SDR (sales development representative) is a B2B salesperson who opens new conversations with potential buyers. The SDR researches target accounts, contacts decision makers by phone, email or LinkedIn, checks whether each one fits, and books a qualified meeting for an account executive, who then runs the sales process and closes the deal. Buyer PersonaA buyer persona is a short, research-based profile of a person who takes part in buying your product. In B2B, a buyer persona describes the role, the goals, the problems that make them look for help, the objections they raise and how they judge a vendor, so sales and marketing can write messages that person will recognize. Cold EmailCold email is a first, unrequested email sent to a business contact who has no earlier relationship with the sender, usually to start a sales conversation. A good B2B cold email is written for one person: it names a fact about their company, links it to a likely problem and asks for one small next step. Buying SignalsBuying signals are observable clues that a prospect or account is moving toward a purchase. They range from company events, such as a new executive or a funding round, to research behavior, engagement with your outreach and questions asked on a sales call. Sellers use them to decide who to contact, when, and with what message. Outbound SalesOutbound sales is a sales approach in which the seller starts the conversation, contacting potential buyers who have not asked to hear from the company. In B2B, outbound sales teams choose target accounts, find the decision makers, reach them by phone, email or LinkedIn, and turn the ones who fit into qualified meetings and pipeline. MultithreadingMultithreading in sales is the practice of building relationships with several people inside a target account instead of relying on one contact. A multithreaded deal has links to the decision maker, the users, technical evaluators and others in the buying group, so it survives when one person goes quiet, changes jobs or loses influence.

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